What is Carpool the West and who can join?
Carpool the West is an initiative lead by Wyndham City Council. It is developed and delivered in partnership with participating organisations.
If you are making a similar journey at similar times of day – then it makes sense to share the ride. Carpooling is generally an arrangement made between people who do not live together but are travelling in the same direction at the same time and want to travel in a single car.
Costs may be shared but the person driving should not make a profit from carpooling.
The program is currently open to employees (and students where relevant) of participating organisations over the age of 18.
Carpooling has a number of individual and community benefits:
What journeys can I share from the Western Melbourne region?
Your destinations are unlimited with Carpool the West region. For example, you may find other members frequently travelling to destinations such as one of its current partnering participating organisations:
Can I view Carpool the West from my mobile device?
Yes the website has been optimized for easy use and viewing on iPhone and Android mobile devices.
Once you have logged in, you can Register a Commuting Trip and then make sure you indicate which workplace, club or organisation you're with and then search for potential carpool matches or events you can carpool to. If there is a member whose profile details match, send them a Link Up request – you can communicate anonymously with them through the website before making the decision to carpool. If the other person seems likely to be a good carpool match, accept the Link Up request and you can communicate directly about arranging your journeys.
All information is kept confidential. Your name, contact and vehicle registration details will remain hidden until both parties have communicated and a Link Up request has been accepted. The preferred method of communication you nominated when registering will be used to determine what contact details are provided to the carpool match on linkup.
Use the Test Drive function for a step by step demonstration of this process.
Members will only receive a membership card once a commuting trip has been registered or they join an event under ‘My Upcoming Events’ on your Member Home page. Keep your card handy – other members may ask to sight it when you commence carpooling with them, and you will use it to make use of priority parking spaces.
If your organisation is offering priority parking spaces for Carpool the West your workplace/club/organisation's carpool representative will have the details of where this spot(s) is located.
Every carpool member that uses the priority carpool space on any particular day MUST leave their card on the dashboard of that vehicle. This is to ensure more than one person has used the car for commuting that day.
If your workplace/club/organisation does offer priority carpool parking you will also be sent a windscreen Carpool the West sticker with your membership card.
Please allow for up to a month before your membership card and/or windscreen sticker arrive in the mail, if you do not receive it directly from your carpool representative.
The safety of Carpool the West members is a priority. A verified member works for, studies at; or is a member of a participating workplace, club or organisation. Their identity has been confirmed by their organisation to Carpool the West.
As part of Carpool the West, the safety of our members is a priority, including the security of the website. We recommend that members follow some simple personal safety measures:
If you are in any doubt as to whether a vehicle is registered, it is always advisable to check online on the VicRoads website.
How do I get matched with other Carpool the West members?
The system uses Google Maps to search for a suitable match.
If you are in the Western Melbourne region, Carpool the West will match you with other members who are within an approximately 3km radius of your origin point and whose destination is within a 3km radius of yours. It will also match you with other members who live along the first 30km of your route.
Once logged in, you can nominate an initial regular travel plan by Registering a Commuting Trip. Once you have completed your registration, click on ‘Register a Commuting Trip’ once more and you can add additional regular travel plans. This will allow you to register each of your regular trips to and from work, and identify matches for each journey. For example, if you work across three regular shift patterns, register a regular travel plan for each of these shifts.
You might find over time that you’ll end up with a group of people who are all rotating through similar shift patterns that you can link up with.
Not at all. The key to carpooling is making it work for you – flexibility and communication with your carpool partner is important.
No. Once you’ve declined a Link Up request from someone, the system will remove that person from any future potential carpool matches. If you have done it accidentally contact us.
The ongoing responsibilities for a workplace, club or organisation are minimal. Workplaces, clubs or organisations will need to nominate a contact person for the system to reach when you are verifying new membership applications, and also provide a logo (if you have one) for listing on our ‘participating workplaces, clubs and organisations’ page. New organisations will be asked to contribute an annual sum towards maintenance and promotion of the scheme. Approved organisations can nominate a representative to take part in the Project Group meetings which help to steer to project. E-mail us at email@example.com for more information.
Very few. The Terms and Conditions of the Carpool the West program state that ‘travel between your normal place of work and residence is considered personal travel’.
Travel between your normal place of work and residence is considered personal travel. The website cannot be used to arrange work-related travel unless your employer specifically permits staff to arrange work-related travel via this website.
It is your responsibility to ensure that you are permitted to use an employer provided vehicle to carry passengers in a carpooling arrangement.
We suggest that drivers and passengers take alternate turns to drive, so that there is no need for financial transactions.
If you decide to carpool with someone who does not own a car then you could use the trip calculator, by clicking on Fuel and CO2 Estimates under a registered trip, for an estimation of the journey cost. Please note that drivers cannot make a profit from sharing a car as this can invalidate their insurance and impact tax. Please refer to the Terms and Conditions. If you have any concerns please contact your insurance company directly.
Most Australian insurers state that car-sharing will not affect an individual's car insurance where a profit is not being made. Drivers with any concerns should check with their insurance company. Make sure that the person you drive with has valid registration and insurance. All carpoolers travel at their own risk.
When you receive a Link Up request from a member, you can communicate with them anonymously through the website before you make a decision to accept or decline their request.
If you would like to meet your carpool partner in person to discuss carpool arrangements consider doing this in a neutral location.
You may want to discuss:
Communication and flexibility are key for successful carpooling arrangements!
The key to a successful carpooling arrangement is flexibility and communication. If you cannot guarantee that you can carpool with your partner on a particular day, make sure that you communicate this as soon as practical. In any situation, you should ensure that your family or friends know that you are carpooling. You may want to discuss back up options with them should your carpooling arrangement fail at some point.
Some workplaces/clubs/organisations may offer emergency CabCharge cards for once-off unavoidable change in travel plan. Please contact yor organisation carpool representative to enquire if this is offered at your workplace/club/organisation and what their policies are.
Holders of P1 licences in Victoria cannot drive with any more than one passenger aged 16-22 at any time, unless an experienced driver is seated next to them or they meet exemption criteria. A qualified supervising driver must have an unconditional licence authorising the person to drive a Class C vehicle (or an equivalent foreign licence as approved by the Registrar of Motor Vehicles), and must have held an unconditional/full licence for the last two years without disqualification. For more details, visit the VicRoads website.
Ensure vehicle registration, insurance and drivers’ licenses are valid.
When you are starting a new carpooling arrangement we recommend that you meet your travelling companions at a public place. Exchange mobile phone numbers and keep each other informed.
Be on time
It’s important to show common courtesy when carpooling. Arrive on time, avoid personal detours or changing your destination at the last minute. Keep in touch. Call or send a text message if you are running late – but NOT when you are driving.
Decide on how you will get home if your carpool partner is suddenly unavailable. In any situation, you should ensure that your family or friends know that you are carpooling. You may want plan some back up options should your carpooling arrangement fail at some point.
Please see section above: What to do if my carpool partner can't meet their obligation to take me home?
Have a clean and reliable vehicle
So the journey doesn’t take longer than needed, make sure your car is in good working order and that if you break down you have roadside assist from a motoring organisation. Make sure your car is pleasant to travel in by maintaining a clean and tidy firstname.lastname@example.org
Use safe driving techniques, stay within the posted speed limits and comply with all road traffic laws. Visit VicRoads for information on safe driving tips.
It’s okay to say "no"
Don’t carpool with someone unless you are comfortable doing so. If you meet up and it doesn’t look like it will work out, there is no pressure to continue. Simply look for another match.
In an emergency please contact the appropriate emergency service.
Any serious breaches to etiquette, safety, inappropriate behaviour may result in banning of membership, immediate banning of accounts and/or referral to the police.
All carpoolers travel at their own risk
If you have any queries or concerns feel free to email us at email@example.com